Privacy Policy
Last updated: July 19, 2026
Welcome to Haveni Serwani. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website and purchase our products.
1. Introduction
Haveni Serwani operates the online ethnic wear store in India. By accessing our services, you agree to the collection, storage, and use of information in accordance with this Privacy Policy.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you register on our website, express interest in obtaining information about us or our products, or make purchases. This information may include:
- Contact details such as name, shipping address, billing address, email address, and phone number.
- Account login credentials.
- Details of orders, transaction history, and coupon codes applied.
3. How We Use Your Information
We use the information we collect for various business purposes, including to:
- Process and fulfill your orders, including delivery coordination, shipping verification, and invoice generation.
- Send you order confirmations, shipping tracking numbers, and customer support communications.
- Improve our store offerings, services, responsiveness, and shopping experiences.
- Provide coupon promotions and email updates if you opt-in to receive them.
4. Cookies & Tracking Technologies
We use cookies, web beacons, and tracking pixels to analyze website traffic, remember your shopping cart items across sessions, personalize your browsing experience, and protect against security threats. You can control cookie preferences through your web browser settings.
5. Third-Party Services
We may share your data with trusted third-party service providers who assist us in operating our business, such as shipping partners, logistics carriers, web analytics providers, and marketing platforms. These third parties only process data in accordance with our instructions.
6. Payment Information
All online payments are processed through secure third-party payment gateways. We do not store or collect your credit/debit card details or banking credentials on our servers. Your payment data is encrypted and handled directly by compliant payment processors.
7. Data Security
We implement appropriate technical and organizational security measures to guard against unauthorized access, loss, disclosure, or modification of your personal data. However, please remember that no transmission method over the internet is 100% secure.
8. User Rights
Depending on your location, you may have the right to access, correct, update, or request the deletion of your personal data. If you wish to exercise any of these rights, please contact us using the details provided below.
9. Children's Privacy
Our website and products are not targeted to individuals under the age of 18. We do not knowingly collect personal information from children. If we discover we have inadvertently collected such information, we will delete it promptly.
10. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including satisfying any legal, accounting, tax, or reporting obligations.
11. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or statutory requirements. We will notify you of any changes by posting the updated policy on this page with a revised date.
12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our support team:
- Email: contact@haveniserwani.com
- Phone: +91 987 654 3210
- Address: Ahmedabad, Gujarat, India