Terms & Conditions
Last updated: July 19, 2026
Welcome to Haveni Serwani. These Terms & Conditions govern your use of our website and the purchase of our ethnic fashion apparel products. By accessing or using our website, you agree to be bound by these terms.
1. Introduction
These terms set forth the legally binding terms and conditions for your use of the website operated by Haveni Serwani in India. Please read them carefully before using our services.
2. Intellectual Property Rights
All content published and made available on our site is the property of Haveni Serwani. This includes, but is not limited to, images, text, logos, documents, downloadable files, and anything that contributes to the composition of our site. You may not copy, reproduce, or redistribute our intellectual property without written permission.
3. User Accounts
When you create an account on our site, you agree to the following:
- You are solely responsible for your account and the security and confidentiality of your password.
- All personal information you provide to us through your account is up-to-date, accurate, and truthful.
4. User Content
Users may post reviews, comments, and other content on our website. You grant us a non-exclusive, royalty-free, perpetual, and irrevocable right to use, modify, publish, and distribute any content you post.
5. Prohibited Activities
You agree not to use our site for any illegal purposes or to conduct any activity that violates these terms, including:
- Harassing or mistreating other users or staff.
- Violating the intellectual property rights of Haveni Serwani or any third party.
- Hacking, spreading viruses, or performing any action that damages the website's infrastructure.
6. Orders & Payments
We reserve the right to refuse or cancel any order you place with us. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the email or phone number provided at checkout. All prices are listed in Indian Rupees (INR) and are subject to change without notice.
7. Shipping & Delivery
Shipping timelines and delivery rates are governed by our Shipping Policy. We aim to process orders within 1-2 business days. Delivery times may vary depending on destination location and third-party logistics partners.
8. Returns & Exchanges
Our Return and Exchange Policy governs the process for returned items. Please inspect your items upon delivery and contact our support team immediately if any item is defective or damaged.
9. Limitation of Liability
Haveni Serwani and its directors, employees, and affiliates will not be liable for any actions, claims, losses, damages, liabilities, and expenses including legal fees from your use of the website.
10. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of India. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Ahmedabad, Gujarat, India.
11. Changes to Terms
We reserve the right to modify these terms at any time. Your continued use of the website following any changes indicates your acceptance of the new Terms & Conditions.
12. Contact Information
If you have any questions, concerns, or requests regarding these Terms & Conditions, please contact our support team:
- Email: contact@haveniserwani.com
- Phone: +91 987 654 3210
- Address: Ahmedabad, Gujarat, India